Gonje FAQs

Click on any question to view its answer here.

We're fast! Most orders arrive in 30-60 minutes, but delivery times may vary based on distance and how busy our partners are.

We accept all major credit/debit cards, Apple Pay, and Google Pay. We're currently not accepting cash payments.

gonje.com is our main website with all services, while marketplace.gonje.com focuses specifically on grocery delivery from local stores and specialty markets.

You can modify or cancel your order within 5 minutes of placing it. After that, please contact us immediately at operations@gonje.com.au and we'll try our best to help!

We'd love to partner with you! Please email us at operations@gonje.com with your business details and we'll get back to you within 24 hours.

We deliver from 7am to 10pm daily, with extended hours on weekends. Some grocery stores may have different hours on marketplace.gonje.com.

You'll receive real-time tracking via SMS and email. You can also track your order in the app or on marketplace.gonje.com.

Yes! Visit marketplace.gonje.com to browse organic produce, gluten-free products, and other specialty items from local suppliers.

Delivery fees vary by store and distance. You'll see the exact fee before checkout.

Yes! Many stores on marketplace.gonje.com offer diapers, formula, baby food, and other essentials.

Our drivers will contact you. For groceries, we can often leave items in a safe place if you provide instructions.